Submit a saddle trial or fitting request directly on our website. Your request is automatically forwarded to the nearest authorized dealer, who will handle the trial and order.

Request a Saddle Trial

Your inquiry is forwarded to the nearest authorized dealer in your region, who will contact you to arrange a fitting or trial session.

Our priority is always to redirect you to one of our authorized dealers. However, if no dealer in your region represents our brands, you can come back to us and we will do our best to help you.

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Yes. Saddle trials are organized through authorized IKONIC dealers and fitters.

Request a Saddle Trial

IKONIC saddles include a 5-year warranty on the saddle tree and a 2-year warranty on leather and stitching. Coverage applies exclusively to manufacturing defects (not normal wear, scratches, accidental damage, misuse, or improper maintenance).

Submit your request through the IKONIC online service platform.

Submit a Service Request

Clean the leather regularly after use to preserve its quality. Store the saddle in a dry environment, away from excessive heat or humidity, on an appropriate saddle rack. For wool-flocked saddles, schedule regular fit evaluations with an authorized fitter.

Please contact the dealer through whom you placed your order. They have direct access to your order status and tracking details through their dealer dashboard.

The gullet can be changed yourself using the Allen key supplied with the saddle. However, we recommend having an authorized saddle fitter handle the adjustment, both for the gullet and for the wool flocking in the panels, to ensure a correct fit for your horse.